Warranty and Support

Warranty

All TDBT Branded products which ordered from https://tdbt.io/ will own a 24-month limited warranty unless otherwise superseded by product-specific description, listing, invoices, or receipts. 

This limited warranty covers failures due to defects in materials or workmanship that occur during regular use. It does not cover failures resulting from accident, fire, flood, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, modification, service by anyone other than TDBT.

During the limited period, we will repair or replace defective products. Customer must pay for all return shipping costs during the limited period. The limited warranty period starts at the date of original purchase.

Technical Support

If you are experiencing problems using a product or need to get technical support, please allow us to resolve the issue to your satisfaction by submitting a support request through email at support@tdbt.io.

Our technical support team will respond promptly to your request within 24-48 hours.

We also provide a forum for product discussion, and you can post any ideas, feedback or suggestions here: